Terms & Conditions

1. Introduction

Welcome to Connard & Son Ltd’s website. By accessing and using our website (https://connards.co.uk/), you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully. If you do not agree with these terms, you should not use this website.

2. Company Information

Connard & Son Ltd
Address: 421 Lord Street, Southport, PR9 0AG
Phone: 01704 531977
Email: [email protected]
Company Number: 00059848

3. Use of Website

By accessing our website you agree to use this site only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the site.

4. Product Information

Connard & Son Ltd endeavours to ensure that all information, descriptions, and prices of products appearing on the website are accurate. However, we do not warrant that product descriptions or other content on this site are accurate, complete, reliable, current, or error-free. Prices and availability of items are subject to change without notice.

5. Orders

All orders are subject to acceptance and availability. Connard & Son Ltd reserves the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information.

6. Returns, Refunds & Exchanges

See our full information page here – https://connards.co.uk/refund-returns/

7. Delivery Information

See our full information page here – https://connards.co.uk/delivery-information/

8. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information. You can view our Privacy Policy here – https://connards.co.uk/privacy-policy/

9. Limitation of Liability

Connard & Son Ltd shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Connard & Son Ltd has been advised of the possibility of such damages.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the UK law. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the UK courts.

11. Changes to Terms & Conditions

Connard & Son Ltd reserves the right to change these terms and conditions at any time without prior notice. Your continued use of the site after any such changes constitutes your acceptance of the new terms and conditions.

12. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

Phone: 01704 531977
Email: [email protected]

These Terms & Conditions were amended: 05.06.24

Our aim is to provide the same high level of service and attention to each customer through the internet, that we have striven to achieve in our shop since 1883 for four generations.

Our Reviews

Outstanding customer service. Knowledgeable, professional and courteous. I bought a watch for my son's 18th and nothing was too much trouble for Mr Connard. Highly recommended!

I cannot recommend these jewellers enough. A family run business, with all the professional responsibility and quality of service this requires to succeed, they truly care about customer satisfaction. They have been in the business for many years for a very good reason. Pure quality and expertise. They care!

Every piece of jewellery I own is from Connard & Son. It’s the best in Southport for both service and value. They always have fantastic stock of unique hand crafted pieces and the staff are so knowledgeable. Highly recommended, particularly if you care about craftsmanship when it comes to jewellery!

We ordered a silver Saturno donkey from Connard & Son. It arrived really quickly, in beautiful packaging along with a personal letter and receipt written in fountain pen. We can absolutely recommend them, what a really fantastic and traditional business to purchase such a lovely item from. Thank you

The service and attention to detail provided by Connards is second to none. They got in touch with me immediately after my order, and I was really impressed with their professionalism and kindness. When the order arrived, it was beautifully wrapped (as they knew it was a gift), with a personal note. Doing business with Connards was a great pleasure.

I just want to say a big thank you to everyone that attended to me. I got my dream ring ( I cant stop showing it off). Everyone there are so friendly and understanding. The service is outstanding. I highly recommend