Privacy Policy

1. Introduction

Welcome to Connard & Son Ltd (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website [] (the “Site”) and make purchases from our online store.

2. Information We Collect

We collect personal information that you provide to us directly, such as when you make a purchase or contact customer service. This information may include:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (credit card details, billing address)
  • Order history

Depending on your permissions, we may also collect certain information automatically when you visit our Site, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring site
  • Pages you view on our Site
  • Dates and times of your visits

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To process and fulfil your orders
  • To communicate with you about your orders and provide customer support
  • To send you promotional materials and newsletters, if you have opted in
  • To improve our Site and services
  • To protect against fraud and unauthorised transactions
  • To comply with legal obligations

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service providers who perform services on our behalf (e.g., payment processors, shipping companies)
  • Legal authorities if required by law or to protect our rights

5. Security of Your Information

We implement reasonable security measures to protect your personal information from unauthorised access, use, or disclosure. This includes the use of SSL/TLS encryption to ensure that all data transmitted between your browser and our server is secure and protected against interception and tampering. 

6. Your Choices

You have the right to:

  • Access, correct, or delete your personal information
  • Opt out of receiving promotional emails from us
  • Disable cookies through your browser settings
  • To exercise any of these rights, please contact us at [email protected].

7. Cookies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files that are placed on your device. You can control the use of cookies through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after such changes constitutes your acceptance of the new Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Connard & Son Ltd
Address: 421 Lord Street, Southport, PR9 0AG
Phone: 01704 531977
Email: [email protected]

This Privacy Policy was  amended: 05.06.24

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